17. Is cable television available?
Resident room hookups are available in the locations that offer cable television service. At some of the locations that offer cable, the resident is charged a monthly fee for this service.
F.A.Q's
18. Do you offer telephone services for residents?
Phones are available for use throughout the building for residents and visitors alike. Residents may have private telephone service in their rooms, but the expense of the connection and the monthly bill may be charged to the resident.
19. How often can I visit my loved one in the nursing home?
Our home is open 24 hours a day, 7 days a week, and you are always encouraged to visit. However, it's important to consider your loved one’s special needs -- for medications, rest, medical treatment, etc. -- when planning your visits.
20. What are the best times to visit?
There is no limit on visiting hours for family members and friends, but we have found the most convenient hours for residents are between 9 a.m. and 9 p.m.
21. How often will a physician or health professional visit?
Physicians will meet with new residents shortly after admission and make weekly rounds of the building. Our nurses have 24-hour access to our physicians and nurse practitioners.
22. Are pets allowed to visit?
Yes. We generally allow domestic cats and dogs to visit, provided they have up-to-date vaccinations and are leashed while in the building.
23. Can I join my loved one for a meal?
Yes. Family and friends are welcome to come for breakfast, lunch, or dinner at a minimal charge. A private dining room can also be reserved for more formal events such as birthdays, anniversaries, or reunions.
24. Is smoking permitted?
No. We are a completely nonsmoking facility. No smoking is permitted on facility grounds.
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Information
Are you interested in Platinum Assisted Care Community for yourself or someone you love? A member of our team will be happy to answer your questions and schedule an on-site tour. Of course, you can also call us anytime.Address
Platinum Assisted Care Community294 Union Street
Hackensack, NJ 07601
1-800-897-0011 Locate Us